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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of KENT PAULSEN

KENT PAULSEN

October 29, 2025

5  out of  5
rating by KENT PAULSEN
"State Farm in Prescott Valley has taken all my worries away with there quick and professional service. Makayla Chahwick always returns my calls promptly and treats us with the most respect. Thank you Kent."
Profile photo of SKIP PREPCHUK

SKIP PREPCHUK

October 28, 2025

5  out of  5
rating by SKIP PREPCHUK
"Great people to work with. Always there to help or answer questions."
We responded:
"Thank you for your kind words and 5-star review! We're glad you've had a positive experience and appreciate our team's dedication to help and support."
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Sydney Hawkes

October 22, 2025

5  out of  5
rating by Sydney Hawkes
"Makayla and her team are amazing! They are always available and do an exceptional job!"
We responded:
"Thank you for your kind words! We're thrilled to hear you had a great experience with our team's availability and service quality."
Profile photo of T Bustillos

T Bustillos

October 22, 2025

5  out of  5
rating by T Bustillos
"Love Makayla Chadwick’s office!"
We responded:
"Thank you for your kind review! We're thrilled to hear you had a great experience with our office. Your satisfaction is our top priority!"
Profile photo of Maria L. Chavez

Maria L. Chavez

October 21, 2025

5  out of  5
rating by Maria L. Chavez
"State Farm Agent, Makayla Chadwick is very amiable, personable, and welcoming! Of course so was Kyle Roeder, Acct. Mgr.-- He took me thru all the steps and considered my Auto & Home Ins. needs! Good people & very reasonable rates! Love, love this agency!"
We responded:
"We're thrilled to hear about your positive experience! It’s fantastic that our team provided the amiable and personable service you deserve. Thank you for trusting us with your insurance needs."
Profile photo of Daleanthony Dawson

Daleanthony Dawson

October 21, 2025

5  out of  5
rating by Daleanthony Dawson
"I have nothing but Praise for all who have helped us"
We responded:
"Thank you for your kind words! We're thrilled to hear about your positive experience and are proud of our team's commitment to excellent service."
Profile photo of Nicholas Germanos

Nicholas Germanos

October 21, 2025

5  out of  5
rating by Nicholas Germanos
"Excellent Customer Service and follow-up!"
We responded:
"Thank you for your kind words! We're thrilled you enjoyed our customer service and follow-up efforts. We strive to maintain high-quality service at all times."
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suzy chun

October 21, 2025

5  out of  5
rating by suzy chun
"They were greeting me and really nice, so I assigned state farm from them. They also have 2 cats in the office and they are so adorable🫶🏻"
We responded:
"Thank you for your kind words! We're thrilled to hear our team made you feel so welcomed and that our office cats added to your experience. We're committed to providing top-notch service!"
Profile photo of Nancy Hanna

Nancy Hanna

October 20, 2025

5  out of  5
rating by Nancy Hanna
"Always prompt and professional.. highly recommend!"
We responded:
"Thank you for the great review! We're thrilled to hear you had a prompt and professional experience with us. Your recommendation means the world to us."
Profile photo of Corbin Delisle

Corbin Delisle

October 20, 2025

5  out of  5
rating by Corbin Delisle
"Great place, the discounts on bundling auto and home insurance is a great offer. Very personable and great Communication"
We responded:
"Thank you for the wonderful review! We're thrilled to hear you found our discounts and communication to your liking! Your satisfaction is our priority."
Profile photo of Dolores Maier

Dolores Maier

October 20, 2025

5  out of  5
rating by Dolores Maier
"Polite, very helpful and they have the lowest price compared to other insurance."
We responded:
"Thank you for your fantastic review! We're thrilled to hear about your positive experience and are glad you appreciate our competitive pricing and helpful service."
Profile photo of Bryan Reeder

Bryan Reeder

October 17, 2025

5  out of  5
rating by Bryan Reeder
"Friendly and very responsive anytime I have questions or need advice with insurance. I recommend Makayla Chadwick’s State Farm office for insurance."
We responded:
"Thank you for your positive feedback! We're thrilled to hear that you’re satisfied with our team's responsiveness and advice. Your recommendation means a lot to us."
Profile photo of L Trieb

L Trieb

October 17, 2025

5  out of  5
rating by L Trieb
"My step father has had State Farm Ins for many years. In the last few years he suffered from dementia and I had to take his finances and care over. Mikaela and Chloe have helped me out a number of times as I've had questions over the years and now as I've had to deal with his death. Thank you again for all your kindness and professional excellence! Lyn Trieb"
We responded:
"Thank you for sharing your experience, Lyn. We're honored to have been able to support you during such challenging times and strive always for professional excellence."
Profile photo of Tommy

Tommy

October 16, 2025

5  out of  5
rating by Tommy
"Friendly, informative, and patient.Friendly and helpful staff. Thanks for all you do sure appreciate it!"
We responded:
"Tom, thank you for taking time out of your day to provide us with a 5 star review! It was great getting to know your needs more and to make sure your policies are where they need to be!"
Profile photo of Casey Lambert

Casey Lambert

October 15, 2025

5  out of  5
rating by Casey Lambert
"I've been really happy with Makayla and the team 🙂 they've lowered my insurance quite a bit which has been amazing."
We responded:
"We're delighted to hear that you've seen significant savings with us. Thank you for the wonderful review and your continued trust in our team!"
Profile photo of joseph keating

joseph keating

October 13, 2025

5  out of  5
rating by joseph keating
"Very professional and friendly 👍"
We responded:
"Thank you for your positive feedback! We're thrilled to hear you appreciated the professionalism and friendliness of our team."
Profile photo of Paul Soufl

Paul Soufl

October 10, 2025

5  out of  5
rating by Paul Soufl
"Great service and saved me over 1000$ for the year. So glad I called and asked for a quote!!!!"
We responded:
"Thank you Paul! We are delighted to hear that you received great service and that we were able to save you over $1000 for the year. It's always rewarding for us to help our customers save money while providing excellent service. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. Thank you once again for choosing our services, and we look forward to serving you in the future!"
Profile photo of SANDRA KYLE

SANDRA KYLE

October 9, 2025

5  out of  5
rating by SANDRA KYLE
"Makayla & Chloe were very helpful and knowledgeable in their insurances. Makayla, very quickly got us signed up with insurances, in a very short time frame. We highly recommend this company"
We responded:
"Thank you for your feedback! We're thrilled to hear Makayla and Chloe provided such helpful and efficient service. Your recommendation means a lot to us!"
Profile photo of Joe Testa

Joe Testa

October 2, 2025

5  out of  5
rating by Joe Testa
"Really nice to have a Prompt office who responds right away…. Nice rates as well thank you again"
We responded:
"Thank you for your kind words! We pride ourselves on our prompt response and competitive rates. We're glad you had a positive experience."
Profile photo of Victoria Adams

Victoria Adams

October 1, 2025

5  out of  5
rating by Victoria Adams
"Was able to drastically reduce insurance costs and support local business."
We responded:
"Thank you for sharing your positive experience! We're thrilled to hear you found great value and could support local community through our services."
Profile photo of Ellie Joseph

Ellie Joseph

September 30, 2025

5  out of  5
rating by Ellie Joseph
"Great service and always makes sure I’m getting the best deal!"
We responded:
"Thank you for your positive feedback! We're thrilled to hear you're satisfied with the service and our commitment to ensuring you get the best deal."
Profile photo of Ben Bochat

Ben Bochat

September 30, 2025

5  out of  5
rating by Ben Bochat
"Mikayla is literally the best. Her and her office help me out with so much. I really appreciate an insurance company that doesn't try to nickel and dime you."
We responded:
"Thank you for the wonderful review! We're thrilled to hear about your positive experience and that you felt well-supported by our team. Your satisfaction is our top priority!"
Profile photo of Amanda Stayberg

Amanda Stayberg

September 29, 2025

5  out of  5
rating by Amanda Stayberg
"Makayla Chadwick and all the staff at her office are great! So friendly & helpful. If you call or text they respond right away! Thank you!"
We responded:
"We're thrilled to hear about your positive experience! Our team prides itself on being responsive and friendly. We truly appreciate your feedback. Thank you for sharing!"
Profile photo of Stat Geek

Stat Geek

September 22, 2025

1  out of  5
rating by Stat Geek
"When I got a Homeowner's Policy renewal with a large, unexplained increase, I asked a simple question..."Why did my rate go up so much?". The answer I got in return was "Because we had a rate increase". Any insurance agent that would give such an idiotic answer does not deserve my business. I cancelled my Homeowners and two car policies. ABOUT THEIR RESPONSE They're trying to weasel their way out by claiming my review wasn't meant for them. Total nonsense. What I said is true and is about Makayla Chadwick Insurance of Prescott Valley, AZ. I have all the documentation. P.S. no, you aren't the great high and almighty, so your nonsense about not finding any records is lame and weak. Sorry."
We responded:
"Thank you for providing feedback. Unfortunately, we looked into our records and cannot find any occurrence that fits this description. I do not believe this was intended for our business as it doesn't seem to match anything that has happened recently. Please feel free to call our office and I would be happy to help in any way I can. Have a great week. "
Profile photo of Sheila Edner

Sheila Edner

September 19, 2025

5  out of  5
rating by Sheila Edner
"Makayla and her team are great to work with."
We responded:
"Thank you for your kind words! We pride ourselves on providing top-quality service. We're thrilled to hear you had a great experience with our team!"