State Farm® Insurance Agent Makayla Chadwick
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alius Majorovas
October 6, 2024
"Great Service! Highly recommend!"
"Thank you Alius! We appreciate you taking the time to leave us this feedback and the 5-star review. We are always here to help whenever you need us. Have a great week!"
Theresa Loftis
September 24, 2024
"Always have a good experience when dealing with the team at State Farm (Makayla Chadwick) Shout out to Katt Lawhorn for helping me add and adjust my policies with ease! Thank you!"
"Thank you for taking the time to leave us a review, Theresa. We appreciate the 5-star rating and the amazing feedback. We are always here for you if you ever need us. Have a great weekend!"
Pea Nut
September 10, 2024
"My originial policy is/was with State Farm in Colorado. What a mess they have made. Needless to say our ATV's could have been inpounded because the Colorado State Farm office. I stopped by the State Farm office on Roberts Rd, PV. Spoke with Katt and we are in the procces of getting everything straightened out. Katt has gone above and beyond helping me with large insurance problem. If you need people who know what they are doing go to the State Farm office at 3700 N Roberts Rd Ste 1, Prescott Vly, AZ. They will take very good care of you."
"I am sorry about your previous experience with another State Farm office. We appreciate you choosing us and giving us a chance. I am glad we were able to help with the transition and ensure everything was straightened out. Thank you for this amazing review!"
Upper Room Budget Manager
August 19, 2024
"Our church has a policy with State Farm and Makayla Chadwick is our agency. Recently we added myself, the associate pastor as contact person to allow me to handle the insurance as part of my role. I was very easy to add me and Kat has been very helpful in answering all of my questions and in bringing me up to speed."
"We appreciate you choosing us and we are always here to help. Thank you for your review and feedback. Please let us know if we can help with anything else. "
Charlie Hubert
August 16, 2024
"Very helpful with setting up my insurance! Also office cat was adorable!"
"Thank you Charlie! We appreciate you choosing us for your insurance needs. Have a fantastic weekend! "
Gary&Kari Webb
July 22, 2024
"After relocating to Prescott Valley we discovered our previous provider of 20+ years was not competitive in this market, so unless we wanted to pay close to 2x the rates, we were forced to find a new provider. State Farm agent Katt Lawhown's team was wonderful to work with. Responsive, thorough and very kind. We dropped those other guys and look forward to the net 20+ years with State Farm!!"
"Thank you so much for the amazing feedback! We appreciate you letting us know about your experience with our team. We appreciate your dedication and loyalty to State Farm. Have a great weekend!"
Eileen Tellez
July 19, 2024
"Incredible customer service. Within minutes Katt was able to save us money and get our insurance transferred from one state to the next. She explained everything which was so easy to understand."
"Thank you Eileen. I am happy to read your review. We are glad we could save you some money on your insurance. We are always here to help. Have a great weekend!"
Kylee Chavez
July 18, 2024
"Thankful to have had State Farm on our side after we were hit! The claim process was easy and stress free we got the car to the shop got our estimate done ,unfortunately for us it was a total loss but State Farm made arrangements and had us paid within 2 days! We also had a car seat involved and the service they used got a new safe seat (even provided us a convertible car seat instead of the infant carrier that was involved so we could get more use of it)sent to us within 10 minutes of talking with them. Great service and friendly office to work with! Makayla Chadwick is amazing to work with thank you for taking care of my family!"
"We're delighted to hear that the claims process went smoothly and that Makayla Chadwick State Farm provided excellent guidance throughout. Our goal is to make sure you feel supported during these times. If you ever need assistance with another claim or have any insurance-related questions, please feel free to contact us anytime."
Philip G
July 15, 2024
"We have been working with this office since our move to Prescott. They helped us with everything... From getting our rental house and car insurance, to our construction insurance and a couple of car changes. Every email or call is handled quickly and they are happy to discuss options to help make sure we get the right insurance at the right price. Great people to work with."
"Thank you for this amazing feedback! We are always here to be as helpful as possible. Thank you for the review Philip and have a fantastic week. "
Lori Fitzpatrick
July 10, 2024
"Katt was awesome - quick to help and easy to work with - she's a keeper for sure!"
"Thank you so much Lori. We appreciate the feedback and review. We are always here to be the best insurance experience. Have a great day!"
Mark Blaha
June 11, 2024
"I was with Farmers for 30+ years. Makayla and her staff made the transition a piece of cake. Thank you!"
"I am happy to hear that the transition was easy and painless. We are always here to make sure you have the best insurance experience. We appreciate you choosing us Mark. Thank you for the review. "
Jennifer Gutherz
June 4, 2024
"She was super helpful and very sweet. 😁☺️😊😎"
"Thank you so much Jennifer! I appreciate the great feedback. We are always here to be as helpful as possible. Have a fantastic week!"
sandra calhoun
May 25, 2024
"I had such a great experience adding insurance for a new car. She made the whole process so easy. Very kind and professional. Answered all my questions with understanding and knowledge"
"Thank you Sandra. We are always here for all the insurance questions and happy to help. Thank you for choosing us. Have a fantastic week. "
Eli Jensen
May 22, 2024
"This group has been amazing to work with. Very responsive, helpful, and patient. Glad to be working with them."
"We appreciate you choosing us Eli. Thank you for the review and feedback. We are always here to provide the best service. Have a great weekend!"
Steffen Urban
May 15, 2024
"Purchasing new insurance and changing your existing policies can be stressful, especially when you purchase anew property in another state. The team from the Makayla Chadwick office helped me through getting the right insurance for a reasonable price. Especially Katt Lawhorn was a tremendous help. She is very responsive and is a pleasure to deal with. Thank you, Katt!!"
"Thank you Steffen! We appreciate you reaching out and choosing us. We are always here to help you with all things insurance. Have a fantastic weekend!"
Chelsea and Will Horn
May 13, 2024
"Absolute best. Really goes the extra mile. Haven't been disappointed."
"Thank you for your review. We appreciate you taking the time to let us know how we are doing. Thank you for choosing us. Have a great weekend! "
Bob Gaston
May 10, 2024
"I recently transitioned my home, auto, and umbrella liability policies from another insurance company, after they had unreasonably increased the premiums. Makayla Chadwick and her entire team did a wonderful job in answering all of my questions and ensuring a smooth transition. I also had an unfortunate mishap with a javelina and one of our vehicles shortly after we joined State Farm. Kat was wonderful in explaining the claims process and reassuring me that these types of accidents are considered unavoidable. Kat also tracked the progress of the claim, since the policy was so new it was still in underwriting. I could not have asked for better client service. I highly recommend State Farm and the Chadwick Agency."
"We are always here for all the insurance questions. Thank you for trusting us and choosing us. I am glad to hear the transition went smoothly. I am sorry you had to experience a claim, but I am glad our team was there for you. We appreciate your feedback and review Bob. Have an amazing weekend!"
Cynthia contreras
April 27, 2024
"I set up an appointment and got a quote from Brian then came in and finalized things with Makayla. It was fast and easy. The atmosphere was nice, clean and relaxing. We had great conversation and an over all great experiences. I would recommend checking them out for all your insurance needs. (I got auto and renters, I will be going back for life insurance soon). 4/26/24 I have since added my oldest to my auto insurance and purchased a title bound for a project car for my son, it was quick and easy. The atmosphere in the office is friendly as always! I will be going back soon to and my youngest son to my auto plan (pending drivers permit lol). Everyone in the office is helpful and easy to talk to."
"Thank you for taking the time to share your experience with our agency and for recommending our services to others, Cynthia! It is a compliment to us all. We appreciate you recognizing Makayla's efforts to provide you with the customer care that you deserve. It is our pleasure to be able to help you with any of your insurance questions or needs. We are honored to have earned your business and we look forward to helping you with your insurance needs for many years to come! Welcome to our agency family, Cynthia!"
Ellyn Franke
April 26, 2024
"Communication was quick and Timothy answered all of our questions very promptly! Everyone we spoke with at the office was friendly and helpful. They were able to save us over $1000/year compared to our previous insurance company."
"Thank you Ellyn. I am happy to hear about your experience with our team. I am glad we were able to save you a lot of money on your insurance. Have a fantastic week. "
George and Jill Horrigan
April 23, 2024
"Katt worked hard to find home and car insurance for us. We saved a lot of $$ on the house"
"Thank you for the review. We are here for everything insurance. I appreciate you taking the time to provide us with this feedback. If there is anything we can do to get the extra star, please let us know. "
Scott Kalna
April 19, 2024
"Had a quick question on a couple policy changes and sent an email. Got a quick response that answered everything I needed to know...thanks Katt Lawhorn."
"Thank you for the great review, Scott. We love making sure every customer is aware of what policy coverages they have and answering all the insurance questions. We appreciate you! "
Bob Sheffield
April 16, 2024
"Tim was prompt and diligent in getting us the information we needed. We decided to leave our other auto and home insurer of 30 years after meeting with Tim and going over what he had to offer."
"We appreciate you reaching out and choosing us. Thank you for the review Bob. We are always here to provide the best insurance experience. Thank you for the feedback!"
Melissa Eldredge
April 9, 2024
"Timothy Campbell was super amazing and very attentive! He was able to answer all my questions and very nice."
"Thank you Melissa. We appreciate your review and feedback. We are always here to address everything insurance related. Have a fantastic week!"
jon sandham
April 2, 2024
"Katt, continues to provide a timely ,excellent professional service . Always responds quickly with the right answers . Highly recommend this agency ."
"Thank you for the recommendation. We appreciate your review and feedback Jon. We are always here for you whenever you need us. Have a great weekend!"
Thomas Holst
March 16, 2024
"I've had consistently good service here. They are very kind and responsive and have helped quite a lot with helping me create a policy that fits my situation."
"Thank you, Thomas! We greatly appreciate your kind words and are thrilled to have been able to assist you in finding a policy that suits your needs. Thank you for recognizing our efforts, and we look forward to serving you again in the future!"